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Exceeding Customer Expectations

Sydney Turf Club

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Since February 2005
Sydney Turf Club Racing Carnivals and Saturday Race Days at Rosehill Racecourse and selected Race Meetings at Canterbury Racecourse.
VIPeople is predominently responsible for the monitoring of "Responsible Service of Alcohol" whilst also assists as a top-up service for turnstiles, ticket selling and ushering as required.

"We had a simple goal.....provide a better experience to our patrons, but for several years I just couldn't find the right staff or provider to help me manage and service our clients better, better than any other venue they visit. This together with new serving rules and regulations and the expected customer service required in helping us achieve our goals, we needed to find experienced young fresh people who understood the direction we wanted to take.

VIPeople are the only company I could find (specific to large licenced venues) who could provide us with that type of casual staff on a regular basis. Keep up the good work!!!" Peter Thorpe, General Manager Operations